Field service scheduling

Created by Airkit Logo Airkit
Field service scheduling


Use this app template to provide digital appointment scheduling to streamline work orders (installation, maintenance, repair) while improving real-time customer communications.

How it Works

Allow customers to dynamically input location information and desired date and time to schedule or reschedule an in-person appointment with a field service representative.Integrate with field management systems to personalize views.

Key Features:

  • Global variable for setting time window of appointment
  • Input location for field service (search bar and map)
  • Self-service appointment scheduling
  • Airscript expressions for dynamic text
  • SMS confirmations and reminders
  • Self-service rescheduling



Use Cases

Call Deflection

Appointment/Callback Scheduling