Order status

Created by Airkit Logo Airkit
Order status

Description

This app template digitizes one of the most common customer requests in retail for “where is my order” (WISMO) with self-service order tracking and status updates on delivery progress.

How it Works

Entering an account number initiates dynamic webflow with order details and tracking information. Add integrations with your systems of record to pre-fill customer inputs and validate order information.

Preview Instructions:

On the login page, use order number "000" to track an order.

Key Features

  • Global variable for customer phone number (to map to their order)
  • Dynamically repeating elements with images and descriptions
  • Integrations to validate customer inputs and order information
  • Pre-built functions for subtotals and totals
  • Airscript expressions for dynamic text

Industry

Retail

Use Cases

SMS

Claims/order status

Tags

SMSRepeatersWISMO